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It says RBC provided credit card statements with wrong information about amounts credited or charged between 2001 and 2024. 

The agency says a total of 227,947 accounts were affected and that RBC transferred and refunded more than $22.4 million. 

Nathaniel Wallace, a spokesperson for RBC, says the lender takes its regulatory obligations seriously. 

He says RBC self-reported the matter to the financial consumer watchdog and that RBC has fully co-operated with the regulator throughout the process. 

This report by ¹ú²úÓÕ»ó¸£Àû was first published June 25, 2026. 

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