Vicky Eatrides, Chairperson and Chief Executive Officer of the Canadian Radio-television and Telecommunications Commission (CRTC), is shown in Gatineau, Que., on Wednesday, April 22, 2026. THE CANADIAN PRESS/Justin Tang
Vicky Eatrides, Chairperson and Chief Executive Officer of the Canadian Radio-television and Telecommunications Commission (CRTC), is shown in Gatineau, Que., on Wednesday, April 22, 2026. THE CANADIAN PRESS/Justin Tang
Canada's telecommunications regulator is launching a review to determine if the Big Three providers have violated its new rules banning so-called junk fees.
The CRTC says its consultation will require Bell Canada, Telus Corp. and Rogers Communications to demonstrate that their fees do not contravene its policy which came into effect June 12 prohibiting activation, modification and cancellation fees.
If the commission determines the providers have violated the rules, the companies could face monetary penalties of up to $10 million while relevant managers could be penalized up to $25,000.
The CRTC warned each of the companies this month over their recently introduced fees, saying the charges do not appear to qualify for an exemption to the new policy that applies to optional services or equipment consumers choose to purchase.
The companies argue those specific fees, which range in description from device "handling" or "setup" to SIM purchase, are related to optional products and were introduced to help them recover their own costs.
Bell, Telus and Rogers — along with members of the public — have until July 30 to submit comments. A deadline of Aug. 10 is in place for the companies to respond to matters raised by others during the review.
This report by ¹ú²úÓÕ»ó¸£Àû was first published June 30, 2026.
Companies in this story: (TSX:BCE, TSX:T, TSX:RCI.B)
